FREE SHIPPING ON ORDERS over €50 in the US

INTERNATIONAL SHIPPING

GER
EN

Face
Eyes
Lips Coming Soon
Brows Coming Soon
Set Coming Soon
My Bag 0
My Account

GER
EN

Contact

If you want to send us a file (e.g. photo or video), please send us your request including attachment by email at support@haticeschmidtlabs.com.

E-Mail*

Name

Telephone number

Your request*

We will process your request as soon as possible and will get in touch with you. Please note our service hours Mon-Fri 10:00 a.m. to 5:00 p.m (UTC +1).

I hereby confirm that I have read the Privacy policy .^*

*Required field

international shipping

fast delivery

secure payment

Contact
FAQ
Payment
Shipping

Legal disclosure
About
Code of conduct

GTC
Cancellation Form
Cancellation Rights
Privacy Policy

Copyright © Hatice Schmidt GmbH | Incl. VAT excl. Shipping

Log in

Register now

Shipping

Shipping costs and information

Standard shipping is only possible to the regions listed below. If your country is not listed, the shipping options can be checked on request - just contact our support team.

The shipping is handled by DHL and Deutsche Post (tracked).

You can find the shipping methods, delivery times and shipping costs in the table below.

Please note that the exact delivery date can not be specified in advance for international shipping due to international regulations and longer shipping routes. Also longer transit times are possible for dutiable shipments. If you have any questions, please contact our support team.

Shipping regions:

Domestic shipping with DHL: 3,50€
Free shipping on orders over 50€

Delivery time: 1-3 business days

We ship to following EU countries:

Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€
Shipping with DHL: 9,95€

Delivery time: 7-9 business days

Shipping to Bulgaria, Greece and Romania with DHL an to Cyprus with Deutsche Post only!
Additional fees and taxes for EU countries are included in the final price at the checkout.

We ship to following European countries:

Andorra, Iceland, Liechtenstein, Norway, San Marino, Switzerland, Serbia, Turkey, Russia

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€
Shipping with DHL: 14,95€

Delivery time: 6-18 business days

Shipping to San Marino with DHL an to Turkey & Russia with Deutsche Post only!
Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details.

We ship to following countries outside Europe:

Australia, China, Hongkong, Israel, Japan, Canada, Malaysia, New Zealand, Puerto Rico (USA), Singapore, South Korea, Taiwan, Thailand, USA

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€

Delivery time: 10-15 business days

Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details.

{ "@context":"http://schema.org/", "@id": "https://www.haticeschmidtlabs.com/en/contact/#faq", "@type":"FAQPage", "mainEntity": [{"@type":"Question","name":"GERMANY","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Domestic shipping with DHL: 3,50\u20acFree shipping on orders over 50\u20ac Delivery time: 1-3 business days"}},{"@type":"Question","name":"EU","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We ship to following EU countries: Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus Shipping with Deutsche Post (tracked): 4,95\u20ac; free shipping on orders over 50\u20acShipping with DHL: 9,95\u20ac Delivery time: 7-9 business days Shipping to Bulgaria, Greece and Romania with DHL an to Cyprus with Deutsche Post only!Additional fees and taxes for EU countries are included in the final price at the checkout."}},{"@type":"Question","name":"EUROPE","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We ship to following European countries: Andorra, Iceland, Liechtenstein, Norway, San Marino, Switzerland, Serbia, Turkey, Russia Shipping with Deutsche Post (tracked): 4,95\u20ac; free shipping on orders over 50\u20acShipping with DHL: 14,95\u20ac Delivery time: 6-18 business days Shipping to San Marino with DHL an to Turkey & Russia with Deutsche Post only!Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details."}},{"@type":"Question","name":"INTERNATIONAL","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We ship to following countries outside Europe: Australia, China, Hongkong, Israel, Japan, Canada, Malaysia, New Zealand, Puerto Rico (USA), Singapore, South Korea, Taiwan, Thailand, USA Shipping with Deutsche Post (tracked): 4,95\u20ac; free shipping on orders over 50\u20ac Delivery time: 10-15 business days Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details."}}] }