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Cancellation form

If you want to cancel your order, please fill out this form and send it to

Hatice Schmidt GmbH

Schoenstedtstrasse 7

12043 Berlin

Germany

E-mail: support@haticeschmidtlabs.com

Hereby I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following products/performance of the following services (*):

Ordered items

Ordered on

Received on

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

I hereby confirm that I have read the Privacy policy .^*

(*) Delete incorrect data

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Shipping

Shipping costs and information

Standard shipping is only possible to the regions listed below. If your country is not listed, the shipping options can be checked on request - just contact our support team.

The shipping is handled by DHL and Deutsche Post (tracked).

You can find the shipping methods, delivery times and shipping costs in the table below.

Please note that the exact delivery date can not be specified in advance for international shipping due to international regulations and longer shipping routes. Also longer transit times are possible for dutiable shipments. If you have any questions, please contact our support team.

Shipping regions:

Domestic shipping with DHL: 3,50€
Free shipping on orders over 50€

Delivery time: 1-3 business days

We ship to following EU countries:

Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€
Shipping with DHL: 9,95€

Delivery time: 7-9 business days

Shipping to Bulgaria, Greece and Romania with DHL an to Cyprus with Deutsche Post only!
Additional fees and taxes for EU countries are included in the final price at the checkout.

We ship to following European countries:

Andorra, Iceland, Liechtenstein, Norway, San Marino, Switzerland, Serbia, Turkey, Russia

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€
Shipping with DHL: 14,95€

Delivery time: 6-18 business days

Shipping to San Marino with DHL an to Turkey & Russia with Deutsche Post only!
Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details.

We ship to following countries outside Europe:

Australia, China, Hongkong, Israel, Japan, Canada, Malaysia, New Zealand, Puerto Rico (USA), Singapore, South Korea, Taiwan, Thailand, USA

Shipping with Deutsche Post (tracked): 4,95€; free shipping on orders over 50€

Delivery time: 10-15 business days

Additional taxes or costs such as customs duties may be incurred for orders in non-EU countries. These cannot be invoiced by us but must be paid by you directly to the relevant customs or tax authorities. Please contact these authorities for more details.

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